Following is a selection of comments from just a few of our customers:
Hi Alex.
Hope you are well.
I would just like to say WOW, my ring is just gorgeous and I couldn’t have asked for anything more perfect, Vili popped the question on the beach in Fiji, it was amazing!
We will have to come in and talk about wedding bands in the not to distant future so will tell you all then!
Thanks again my ring is beautiful!,
Sarah & Vili
Hi Alex,
Just a very quick note to say that Abi said YES! (Whoo hoo) on the the 8th, she absolutely loves the ring… she can't stop looking at it, her favourite part is the two little 8's that you designed, thankyou so much for that and thank the jeweler for putting in the effort for me.
You were right, the fact that it was custom made and designed made her feel even more special. (If that is possible)
Thanks again for all your help making the perfect ring.
Kindest Regards, Paul
Alex,
Thank you again. It’s been a fantastic experience dealing with you.
The ring is amazing and I am sure Sarah will love it!!
I will be recommending you to my friends.
Merry Christmas and Happy New Year to you and your family.
Cheers & Kindest Regards
Steve
Hi Alex,
Just wanted to say Thank You.
We had a wonderful experience shopping at your store. The style with which you do business is very refreshing and all though we had very less time on our hands, you made shopping for our rings not only simple, but very memorable. I’m sure Sarah will enjoy her engagement ring as much as I enjoy mine.
Hope you have a Wonderful Christmas, and a Sparkling New Year, 2009! ;-)
Regards,
Anup and Anna
Hi Alex and Melissa,
Melinda and myself would like to thank you both for the professional and dynamic way you both assisted in helping to design and make our wedding bands. Every person has commented on not only how stunning the engagement ring looks, but also how terrific the wedding band matches, along with my own wedding ring….it was a pleasure being able to have such wonderful people help with such an important sentimental piece of jewellery.
Regards, Ashley Martin
Hi Melissa
Just wanted to say thanks again for the great job you did on remodelling my rings – they look absolutely wonderful and I have had so many comments about them!
Kind regards,
Hannah
Hi Alex,
Just wanted to thank you again for your outstanding service, support and guidance with the rings and sizing etc. Kylie and I thoroughly enjoyed working with you to design the pieces that fit our desires and vision perfectly. You outshine the rest of the competition by miles. Many thanks and Happy New Year...
Jason
Melissa,
I just wanted to drop you a note to say thanks you for all your help (and patience!) in organizing our wedding rings.
We are both very pleased, and very grateful to you.
Best, Matt
Hi Alex
I have been home now for a few weeks now but just wanted to drop you an email to let you know that Jess absolutely loved the engagement ring you had made up for us….and importantly, she said yes! As I had mentioned, I flew to Paris to meet her, but I had decided that our weekend trip to Nice and Monaco was where it would all happen…just outside in the gardens of the Grand Casino looking back onto the harbour. She keeps telling me that she can't take her eyes off the ring and gets distracted by the twinkles!
We have decided on a date in early 2010 for our wedding now so will definitely have to swing by at some stage to work with you for our wedding bands. I was so happy with the service you had given me with the engagement ring, that I keep raving to Jess about your display room.
I look forward to catching up with you again so you can also meet Jess.
Kind regards
Grant Dillon
Good morning Alex,
My girlfriend (now fiancé!) loves her ring. She thinks it's perfect!
I just wanted to thank you and tell you how extremely happy I am with the friendly and professional service, commitment and patience you gave me! Max Diamonds really stay true to their mission statement.
Kind regards, Andre
Hi Melissa,
I just want to let you know that I received the ring yesterday and I must say that pictures don't do it justice. It's simply beautiful and I'm sure Kasey will love it even more.
I also wanted to thank you for all the friendly help and advice you have provided me. Your knowledge and level of customer service was better than I could have hoped for! It has been a pleasure dealing with yourself and Alex and I would not hesitate recommending you or the company to any other friends who one day decide to take the plunge : )
Once again Thanks You very much, I'll drop you an email in the near future and let you know how much Kasey loves it.
Please also give my thanks to the excellent jeweler!
I imagine I will also be in contact in the near future regarding wedding bands :)
Cheers
Clinton
Alex,
Thank you so much for all of your help over the past how ever many weeks. I just thought I would drop a line and let you know that Colin proposed on Saturday. It was beautiful, we were in a hotel and he got down on one knee and popped the question, it was perfect, we then had a romantic dinner together. I wish it could happen again and again.
Thank you,
Kasia
Alex, just thought I would send you a note on the cusp of my upcoming wedding …For the past 6 months since I proposed to my future wife I have marveled every night about our ring and received so much positive affirmation of the quality from everyone we see, experts, non experts and even passers by who constantly remark on how fantastic the ring looks…Thank you so much for your patience with me during the process of sourcing and finally ordering the ring - my fiancé is beaming from ear to ear and I feel very humble right now
I will recommend you at any given opportunity it was luck that I found u maybe with a little divine intervention
Thank you again and take good care,
David Rogers
Dear Alex,
First of all, I would like to say again ” Thank you”! At your age, you have such mature attitude to treat a trouble customer like me; I am deeply appreciated of your time and your patience.
Second of all, my boyfriend and I are delighted that we bought our wedding rings from your company. We will never forget you! You and your father gave us the best present that we will take with us from Australia!
I look forward to seeing you soon again!
Best wishes,
Ana
"We picked up the ring on Saturday and it's absolutely perfect!!
Thank you so much for … well…doing everything that your website says you do.
If you don’t mind, I will heartily recommend you to everyone who asks about the ring (and several of our friends already have!)"
Thanks again,
Rog and Belinda
"Hi Alex,
I want to start by saying a big Thank you to you for making the ring. Vicki said she had never seen a ring so more perfect for her. I’ve scored so many points. Seriously I really appreciate everything you have done, your poppy seed idea in the box worked well. Here is one of the photos of the engagement. She had no idea; I had the pilot bury the chest in the sand while we were snorkelling…" Darren
Alex, she loves it!
Thank you so much! We're very excited. Thanks for keeping the secret so long. When the moment finally came, I couldn't wait any longer! She was shocked and delighted.
And the ring...it's a stunner - I've heard a lot of "Oh my"s and one person said, "That's not a ring, it's a torch!"
Thanks again,
Matt
"Dear Alex, Max and MAX Diamonds,
Thank you so much for my brilliant 60th Birthday ring. Michael could not have done it without you and we are both so thrilled with my precious ring."
Thank you again,
Denise
"Hi Alex,
I came in over a month ago with Colin to purchase an engagement ring. Just wanted to let you know that he proposed two weeks ago and the ring is absolutely perfect. So I just wanted to say thank you and I am sure we will be seeing you in the next couple of months to purchase the wedding bands!"
Thanks again,
Kirsty McGill
"Hi Alex
Thanks very much for your advice and assistance today - which was interesting but also really good fun. I have little knowledge of diamonds and you were my first and only stop but I feel very confident dealing with your family business.
If I had the money I would come and buy from you a diamond a day ! "
Sincere Regards
David
"Hi Robyn,
Just wanted to say thankyou very much for handling the making of my engagement ring. I really am very happy with it, and the service provided at Max's was excellent. I really appreciated the pre-arranged appointment for me at the valuers too.
I will definitely recommend your services to my friends!"
Cheers
Alex
"Hi Melissa,
It has taken a while but I finally popped the question over the weekend!! She had no idea it was coming….and she loves the ring!! She has not stopped flashing it around. Thanks for all your help and we will be in contact to design wedding bands in the future."
Regards
Daniel
"We were looking for a unique engagement ring. Andrew also wanted to surprise me with a solitaire diamond when he proposed so that we could design the ring together. MAX Diamonds were fantastic - they were very accommodating and created exactly what we wanted. I was so delighted when Andrew presented me with the ring we designed together. It is beautiful!"
Elizabeth O'Donovan - Lawyer
“Alex, Despite being referred to you by a close friend, and told that you were fantastic, the service that you provided far exceeded any expectations that I had. From the first phone call, you were helpful, friendly and relaxed, and I felt very comfortable working with you. You went out of your way to check up on the style of my partner’s ring, when I had no time to do so myself, and you remodelled my old engagement ring into an amazingly unique piece, which I totally adore. I had only a glimmer of an idea when I came to see you, and in one sitting with me, you were able to draw an amazing design. After being to many other jewellers in the past, I have never bought such quality at such a price, with the service that you have delivered. Thanks Alex. You did an awesome job.”
Kelly Cameron
Mortgage Broker/Director
“The personal service, care and attention at MAX Diamonds is second to none. I would not hesitate to recommend them”
Howard Young
LRY Architects
"I was looking for a very personal present, and MAX Diamonds delivered this in every way; from the experience I had choosing and designing the ring, to the ring itself. I was utterly delighted by the outcome, and more importantly my girlfriend loved it. I have since gone back and had a ring made for myself. What I loved most was that I felt I was getting all the quality without the pretension."
Nigel Hawtin
“Thank you so much, I am so happy with the ring. I really appreciate all your help, it has been reassuring to have someone genuinely want to help me, I must admit I was starting to give up a little as no one else that I had spoken to was much help. I will definitely be recommending you to everyone I know that is looking at engagement/wedding rings.”
Phil Bell
“Thankyou for the going the extra steps to help us find the perfect stone. I keep looking at the certificate last night and this morning, suddenly I feel the world is a lot more beautiful. I have never been happier than last night, for now I get to choose the ring that I fell in love.
Congratulation on not only providing wonderful diamond buying experience but also on the devotion and effort you both have put in to ensure that the owner of that ring will be happy and feel in love with the ring that she will keep for eternity.”
Thao Nguyen
Exhibition Account Manager
“It was great to meet you and Id like to first off say a HUGE thank you and that your service and honesty was second to none. Nothing like speaking with someone on the same level and not being treated like a dollar sign, I really appreciate it.”
Jay Collier
Canon Australia
“I'm looking forward to proudly telling all my friends about you, your company and the service you have given me.”
Kind Regards
Antoinette Kendi
“Alex, I just wanted to say a big THANK YOU again to both yourself and Max. I just wanted to say again how much I appreciate all you've done for Jamie and I.
We are so pleased with the ring, it's just beautiful. No doubt we'll see you again (to make the matching wedding band!!).”
Rachel Nairn
“I was referred to MAX Diamonds by a well-researched friend who had recentlyproposed. He suggested I make an appointment with Robyn and visit their showroom on Castlereagh Street in Sydney. I had a fairly good idea of the size and proportion of the diamonds I wished to obtain, some idea of budget but little idea with regards to quality. Time constraints were another factor as I had a specific date in mind.
The MAX Diamonds showroom allows comparison of varying sizes and quality of diamonds. After comparing sizes and quality of different diamonds in stock, I was able to decide on the cut and size of diamonds I required. Robyn was able to source the diamonds within my deadline and my original budget.
I had a simple yet unique ring design but was looking for suggestions and through consultation was able to make improvements to my design and ultimately deliver the perfect engagement ring.
Robyn was very personable, helpful and supportive. She took every effort to make my purchase a smooth and stress free experience. Considering the size and quality of the diamonds I purchased, the price was extremely reasonable when compared with the prices quoted by other jewelers I had previously visited. I would not hesitate to recommend MAX Diamonds to anyone who is looking to impress (or be impressed).
Lastly, the ring never ceases to catch the eye of my now fiancée…..not to mention the eyes of other females!!”
Matthew Renshaw
Melissa,
I thought to tell you I'm now engaged. I took Amy up to the hunter valley for the weekend at Cypress Lakes, i did have the horse and carriage ride booked but with the weather being terrible it was cancelled but the weekend was still fantastic. I actually had a teddy bear designed and I got "Will you marry me Amy?" written on the jumper of the bear Amy loves the ring, cant stop looking at it. Thanks for all your help it made the experience very easy & comfortable. Ben Osbourne
Hi Robyn,
You probably don't remember us coz its been sooooooooooooooooooooooooooooooooooo long!!! For me anyway. Well guess who finally proposed last night? Rey! Yes I have been waiting that long. But to be honest it was worth the wait and the proposal was beautiful and so is my ring!! Thank you so much for your help during this very special time. Your honest service and advice was very much appreciated. I love the ring so much. I guess we will be seeing you soon for the wedding rings now! Im looking forward to it. We are unsure of the date yet but we think around October next year, so will be seeing you soon!
Thanks again. Suzie
Hi Melissa,
Francis & I would both like to thank you and your staff in assisting with our engagement ring and wedding bands. We found your service impeccable and intimate with the one on one meetings. My friend briefly mentioned he was interested in purchasing an engagement ring for his partner and I did not hesitate to recommend MAX Diamonds to him. I am often commented on my beautiful engagement ring and I absolutely adore it!
Many Thanks again,
Julie & Francis
