At MAX Diamonds, we stand by the quality of the diamonds and the jewellery we sell.

We confidently guarantee the grade and quality of all our diamonds for a lifetime; every diamond over 0.50ct comes with an independent diamond certificate indicating the specific grades of your diamond, a certificate guaranteeing its conflict-free trading status and our very own MAX Diamonds guarantee.

Jewellery Craftsmanship

At MAX Diamonds, we take great pride in the quality of our jewellery craftsmanship. We guarantee that your ring or jewellery will be completely free of manufacturing defects, otherwise we are happy to repair or replace the mounting, at our discretion, free of charge.

Refunds Policy

We want you to feel delighted with your jewellery from MAX Diamonds. Excluding special orders, you may return any MAX Diamonds item within 30 days for a full refund if you are not completely satisfied.

Pricing Guarantee

Have you found a better price somewhere else in Australia? Tell us about it and we’ll beat it, while ensuring you still have the prestige of a fully guaranteed and authentic diamond under the MAX brand. We pride ourselves on delivering value for money.

Insurance Guide

We encourage you to insure your diamond jewellery. You wear your engagement ring everyday, exposing it to natural wear and tear. Insurance should cover loss, theft, breakage, chipping or damage to the mounting. Any jewellery worn frequently, and in fact any piece valued at more than $3000, should have its own separate policy.

How do you insure diamond jewellery?

Simply contact us. MAX Diamonds is a Q Report Certified Jeweller, so we can arrange for your jewellery can be insured as soon as it leaves our showroom. For further information and advice about jewellery insurance, call Q Report on 1300 882 018, visit their website on www.qreport.com.au or talk to us in person.

We’re always here to help and answer any questions along the way.

Free Insurance Valuation Certificate

We are happy to provide you with a written valuation document on any jewellery item purchased at MAX Diamonds at any time that you or your insurance provider require updated documentation. And it’s free.